Support
Help with the Wearton app, the web app at my.wearton.app and the Wearton Chrome extension.
Contact us
Email support@wearton.app. We answer in English. We try to answer within 2 working days.
What to put in your email
- The email address of your Wearton account.
- Which app you use: the iPhone app, the Android app, the web app at my.wearton.app or the Chrome extension.
- What you did, and what happened.
- A screenshot, if you can.
Common questions
How do I sign in?
Enter your email address. We send you a 6-digit code. Enter the code in the app. The code works for 5 minutes. If the email does not arrive, check your spam folder, then ask for a new code. You can also continue with Google (phone and web app) or with Apple (iPhone). There is no password.
Why does Wearton say I reached the daily limit?
Each account can make 20 AI requests a day. The look check, Hooky and Calendar outfit plans share this limit. Adding an item and the selfie analysis do not count. The limit starts again at midnight UTC.
What does the Chrome extension read?
The extension reads a shop page only after you click the Wearton button or the right-click menu on that page. It cannot read websites by itself, and it reads nothing in the background.
How do I delete my account?
In the app or the web app, open Profile and choose Delete account. This deletes your profile, closet, photos and every other record of the account. If you cannot sign in, email us from the address of the account.
What happens to my data?
The Privacy Policy says what we collect, where it is kept and how to delete it.